MASITENYANE, Lehlohonolo Amos; MOKOENA, Bakae Aubrey. Dimensional Analysis of Service Fairness on Service Quality and Customer Satisfaction: A Local Municipality Study . African Journal of Inter/Multidisciplinary Studies, [S. l.], v. 5, n. 1, p. 1–12, 2023. Disponível em: https://ojs.sabinet.co.za/index.php/ajims/article/view/2020. Acesso em: 3 apr. 2025.